Questions for the CIS-HR were updated on : Sep 01 ,2024
An HR Admin without the System Admin role can do what? (Choose three.)
A,C,F
After the HR Admin [sn_hr_core.admin] role has been removed from the Admin role, how may a
user with only the Admin role add members to HR groups?
C
Reference:
https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/t_HRRemoveAdminRole.html
In the Create Bulk Cases module, which Filter by options are available in the dropdown? (Choose
four.)
B,D,F,G
Reference:
https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/t_CreateBulkCases.html
If you have both Admin and HR Admin roles and wanted to configure an Access Control for the
Employee Relations Cases table, what must first be done?
A
Reference:
https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/c_ManageRoles.html
What type of information does the HR Profile contain?
A
Reference:
https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/c_HRProfileRecords.html
How many User Criteria Records may be applied to a single KB or KB Article?
A
Reference:
https://hi.service-now.com/kb_view.do?sysparm_article=KB0550924
In the base ServiceNow instance, how are User Criteria used?
C
Reference:
https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge-management/task/t_SelectUserCriteria.html
Which of the following are true for an HR application as it relates to the User [sys_user] Table and the
HR Profile [sn_hr_core.profile] Table?
A
Reference:
https://docs.servicenow.com/bundle/madrid-hr-service-delivery/page/product/human-resources/concept/c_CustomizedProfileInformation.html
In the base instance, what determines the conditions a Case must meet before it can be assigned to
an agent?
A
Reference:
https://docs.servicenow.com/bundle/newyork-customer-service-management/page/product/customer-service-management/task/t_CreateAnAssignmentRule.html
What role is required, at a minimum, to view confidential HR Profile data?
A
Reference:
https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/concept/c_HRProfileSecurity.html
What types of HR Document templates may be created in ServiceNow? (Choose two.)
A,C
Reference:
https://docs.servicenow.com/bundle/london-hr-service-delivery/page/product/human-resources/concept/c_HRDocumentTemplates.html#DocumentTypes
What are the advantages of removing the HR Admin role from the system Admin role after the HR
Implementation tasks have been completed? (Choose two.)
A,C
Reference:
https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/t_HRRemoveAdminRole.html
What does ServiceNow now call the HR application?
D
Reference:
https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/hr-service-delivery.html
What defines an employee's access to the HR Service Portal / Employee Service Center?
D
Reference:
https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/c_ClientRoles.html
What kind of records do HR Requests create?
D
Reference:
https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/configure-hr-record-producer.html