Questions for the CIS-EM were updated on : Sep 01 ,2024
When creating an alert management rule, where would you specify a workflow to resolve a given
condition?
A
Reference:
https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-management/task/create-alert-management-rule.html
What type of system can a MID Server can be installed on?
B
Reference:
https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/mid-server/reference/r_MIDServerSystemRequirements.html
What would be the primary use case for creating Javascripts in Event Management?
A
Reference:
https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-management/task/t_EMCreateCustomConnectorDefinition.html
What would you use to define the monitoring sources allowed to communicate with the ServiceNow
instance for Operational Intelligence?
C
Reference:
https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-management/concept/operational-intelligence-overview.html
The value of the Alert Priority score is a composite of what?
A
Reference:
https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-management/concept/alert-priority.html
Which attribute is responsible for de-duplication?
B
Reference:
https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-management/reference/r_EMBestPractice.html
How would you interpret the following data in the Operational Intelligence Insights Explorer?
D
What is the default collection/polling interval applied to all event connectors?
E
Reference:
https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/use/collaboration/task/t_ConfigureThePollingInterval.html
Where can you look to determine what event rule created an alert? (Choose two.)
AE
Reference:
https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-management/task/t_EMViewRuleApply.html
What feature would you use to trigger a workflow or automatically generate tasks via templates?
A
Reference:
https://docs.servicenow.com/bundle/kingston-it-operations-management/page/product/event-management/task/create-task-template-from-existing-alert.html
What are the valid states an alert can be in during its lifecycle?
A
Reference:
https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-management/task/t_EMSetTheAlertActiveInterval.html
What Event Management module allows for configuration of automatic task creation?
A
Reference:
https://docs.servicenow.com/bundle/newyork-it-operations-management/page/product/event-management/task/create-alert-management-rule.html
You have a system configured with a MID Web Server using Basic authentication to enable
Operational Management Intelligence (OI) to push raw metric data to the MID Server. No data is
getting through to the MID Server.
What is the most likely cause of the issue?
A
Reference:
https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-management/task/configure-midwebserver-extension-metric-data.html
In the event table, which field maps the external attributes from the target system?
C
By default, the Alert Console displays what type of alerts?
E
Reference:
https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-management/concept/alert-priority.html