Questions for the CIS-APM were updated on : Sep 01 ,2024
The Retail Exchange Company has all of their applications in a single system of record and ownership
has been established. Which level of the maturity model are they in right now?
A
What does the Load Application Indicators and Compute Application Scores job do?
C
Reference:https://docs.servicenow.com/bundle/paris-it-business-management/page/product/application-portfolio-management/task/schedule-job-for-indicator-sourcing-score-cal.html
APM combines with several ServiceNow technologies to provide a comprehensive view of your
customers application portfolio. Why would a customer want to utilize information from ServiceNow
ServiceMapping? (Choose two.)
AB
What are the 4 sections of the APM portal home page that is aligned to The Open Group Architecture
Framework (TOGAF)? (Choose four.)
ADEF
Reference:https://docs.servicenow.com/bundle/quebec-it-business-management/page/product/application-portfolio-management/concept/application-portfolio-management-home.html
APM interfaces with Software Asset Management to pull this application data:(Choose three.)
ACD
Which attributes can be used to categorize business applications? (Choose four.)
BCDE
The capability map provides a hierarchical view of the business capabilities in an organization. How
many levels does the capability hierarchy support in its series?
D
Reference:https://docs.servicenow.com/bundle/paris-it-business-management/page/product/application-portfolio-management/task/create-a-business-capability.html
Why would enterprise architects be interested in APM outcomes? (Choose two.)
CD
What relationship type is used to describe a relationship between a business capability and a
business application?
C
Reference:https://docs.servicenow.com/bundle/quebec-it-business-management/page/product/application-portfolio-management/task/establish-CI-relationship.html
When a business application request is approved, a record is created in the business application
table. What is the state of the business application at this point?
A. Implementing
B. Retired
C. In Production
D. Pilot
A
(none)
Explanation
Reference:https://docs.servicenow.com/bundle/quebec-it-business-management/page/product/application-portfolio-management/task/manage-balm-service-requests.html
Which of the following fields represents the granular licensable version of the software and is used to
calculate the technology risk?
D
Reference:https://docs.servicenow.com/bundle/quebec-it-business-management/page/product/application-portfolio-management/task/associate-business-service-to-software-model.html
What is the guiding framework that a project team should use when designing the APM
architecture?
C
Explanation:
ServiceNow's Common Services Data Model (CSDM) is the guiding framework that the project team
should use to design APM architecture. CSDM introduces the 'Application Service' entity, which is a
key connection point between business applications and other entities in ServiceNow platform.
What key components of ServiceNow does APM leverage? (Choose three.)
ACD
Stephen discovers that his customer is looking to achieve Basic Rationalization including application
scoring. What APM maturity level does this align to?
B
When you approve a retire a Business Application request, which system property determines
whether a project or a demand is created?
C
Reference:https://docs.servicenow.com/bundle/quebec-it-business-management/page/product/application-portfolio-management/task/manage-business-appln.html