Questions for the PL-900 were updated on : Sep 01 ,2024
This question requires that you evaluate the underlined text to determine if it is correct.
You have a Power Apps app. You create a new version of the app and then publish the new version. A customer goes
through the process of restoring the previous version of the app. In the Version tab for the app, you will see two versions of
the app.
Review the underlined text. If it makes the statement correct, select No change is needed. If the statement is incorrect,
select the answer choice that makes the statement correct.
C
Explanation:
Restore a canvas app to a previous version in PowerApps.
1. Open powerapps.com, and then click or tap Apps in the left navigation bar.
2. Near the right edge, click or tap the info icon for the app that you want to restore.
3. Click or tap the Versions tab, and then click or tap Restore for the version that you want to restore.
4. In the confirmation dialog box, click or tap Restore.
A new version is added to your list.
Reference: https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/restore-an-app
A company uses Dynamics 365 Sales. The company uses a browser-based app named Sales Hub.
You need to ensure that users can access data from mobile devices.
Which app should users install?
D
Explanation:
Use the Dynamics 365 for phones and Dynamics 365 for tablets apps for your sales, customer service, field service, and
other tasks when you're on the go. With one download from your app store, youll automatically have access to all the apps
you need for your role. You will see apps with the new Unified Interface on your mobile device.
Reference: https://docs.microsoft.com/en-us/dynamics365/mobile-app/dynamics-365-phones-tablets-users-guide
You are a customer service manager.
You need to implement a Power Apps portal that allows customers to submit cases.
Which type of data source is used?
B
Explanation:
SharePoint can be set up to setup customer feedback.
Note: The PowerApp uses Finance and Operations connector to grab sales order information and SharePoint connector to
connect and write the data to SharePoint list.
Reference: https://powerapps.microsoft.com/en-us/blog/scenario-2-collect-customer-feedback-in-sharepoint-after-order-
delivery/
HOTSPOT
You create a user-owned custom entity by using Common Data Service.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Explanation:
Box 1: No
Common Data Service supports two types of record ownership. Organization owned, and User or Team owned. This is a
choice that happens at the time the entity is created and cant be changed.
Box 2: Yes
By combining conditions and actions, you can do any of the following with business rules:
Set field values
Clear field values
Set field requirement levels
Show or hide fields
Enable or disable fields
Validate data and show error messages
Create business recommendations based on business intelligence.
Reference: https://docs.microsoft.com/en-us/power-platform/admin/wp-security-cds
DRAG DROP
You need to explain the major components of the Common Data Model (CDM) and their functions.
Match each term to its definition.
Instructions: To answer, drag the appropriate term from the column on the left to its definition on the right. Each term may be
used once, more than once, or not at all. Each correct match is worth one point.
NOTE: Each correct selection is worth one point.
Select and Place:
Explanation:
Box 1: Common Data Service
Note: Common Data Service has been renamed to Dataverse.
By using Dataverse, you can jump-start app development by using the Common Data Model with business logic, security,
and integration already built- in.
Box 2: Entities
An entity is a set of records used to store data, similar to how a table stores data within a database.
Reference: https://docs.microsoft.com/en-us/common-data-model/use https://docs.microsoft.com/en-
us/powerapps/maker/common-data-service/data-platform-intro
A distribution company has multiple warehouses.
Tax rates charged on sales orders need to be calculated based on locality and region.
You need to recommend a cost-effective solution that can be implemented quickly.
What should you recommend?
B
Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/finance/general-ledger/indirect-taxes-overview
DRAG DROP
You manage the support team at a rapidly growing company.
Customers and support technicians need a better experience when logging and responding to support requests. You need
more visibility into what the support technicians are doing every week.
You need to recommend tools to help the company's needs.
Which tools should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be
used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
HOTSPOT
You are building Power Apps apps that use both Dynamics 365 Sales and Microsoft 365.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Explanation:
Box 1: No
When you offer your application for use by other companies through a purchase or subscription, you make your application
available to customers within their own Azure tenants. This is known as creating a multi-tenant application.
Box 2: No
Reference: https://docs.microsoft.com/en-us/azure/active-directory/manage-apps/isv-sso-content
You need to implement Microsoft Business Applications along with the Microsoft Power platform.
Which three Microsoft products are part of the Power platform? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A C E
Explanation:
The Power Platform uses PowerApps, Power BI, and Power Automate (previously named Flow) to customize, extend, and
build all the apps you need for your business and unlock the potential of Office 365 and Dynamics 365.
Reference:
https://docs.microsoft.com/en-us/learn/powerplatform/
HOTSPOT
A company plans to implement Power Platform apps. The company does not plan to use any development tools or plug-ins.
Which actions can you perform?
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Explanation:
The Power Platform uses PowerApps, Power BI, and Power Automate (previously named Flow) to customize, extend, and
build all the apps you need for your business and unlock the potential of Office 365 and Dynamics 365.
Reference:
https://docs.microsoft.com/en-us/learn/powerplatform/
A large retail company implements Power Apps, Microsoft Flow, and the Common Data Service.
The board of directors is asking whether users are finding value in the technology. The company would like to measure and
report usage of the software.
You need to recommend a tool to determine software usage.
What should you recommend?
C
Explanation:
The Power Platform Analytics Usage report is the default reports seen by the logged in environment admin. It provides total
app launches and daily active users across all apps in the environment. Admins can filter the view with attributes like device
platform, player version, country, state, and city.
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/analytics-powerapps
DRAG DROP
A company uses Power Apps.
You need to perform administrative tasks for the company.
Which admin centers should you use? To answer, drag the appropriate admin centers to the correct requirements. Each
admin center may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to
view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Explanation:
Box 1: Azure Active Directory
Create the company users in the Azure Active Directory.
Box 2: Power Apps admin center
In the Power Apps Admin center, manage environments that you've created and those for which you have been added to the
Environment Admin or System Administrator role. From the admin center, you can perform these administrative actions:
Create environments.
Rename environments.
Add or remove a user or group from either the Environment Admin or Environment Maker role. Etc.
Incorrect Answers:
Use the Dynamics 365 admin center to review the status of your apps and solutions, apply updates, and manage your
Dynamics 365 instances, solutions, and apps.
The Power BI admin portal enables you to manage a Power BI tenant for your organization. The portal includes items such
as usage metrics, access to the Microsoft 365 admin center, and settings
Note: You use the Microsoft 365 admin center to create user accounts for every user who needs access to model-driven
apps in Dynamics 365, such as Dynamics 365 Sales and Customer Service.
Reference: https://docs.microsoft.com/en-us/power-platform/admin/environments-administration
https://docs.microsoft.com/en-us/dynamics365/marketing/dynamics-365-admin-center https://powerapps.microsoft.com/sv-
se/blog/introducing-admin-center-for-powerapps/
HOTSPOT
A rapidly growing company produces Office 365 licenses for all employees. The company wants to empower users to build
apps, automate business processes, and analyze data without requiring I expertise or development skills and without
increasing IT expenses and dependencies.
You need to recommend tools so that users can accomplish specific tasks.
Which tools should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Explanation:
Box 1: Power Automate
Power Automate, formerly known as Microsoft Flow, is cloud-based software that allows employees to create and automate
workflows and tasks across multiple applications and services without help from developers.
Box 2: Power Apps
PowerApps is a suite of apps, services, connectors and data platform that provides a rapid application development
environment to build custom apps for your business needs.
Box 3: Power BI
Power BI is a business analytics solution that lets youvisualizeyour data and share insights across your organization, or
embed them in your app or website. Connect to hundreds of data sources and bring your data to life with live dashboards
and reports.
Reference: https://docs.microsoft.com/en-us/powerapps/powerapps-overview
HOTSPOT
A company plans to use Power Platform to build apps which address specific business challenges.
You need to recommend the appropriate types of Power Apps to use.
What should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Explanation:
Reference: https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/getting-started https://docs.microsoft.com/en-
us/powerapps/maker/model-driven-apps/model-driven-app-overview
DRAG DROP
A travel company plans to use the Power Platform to create tools that help travel agents book customer travel.
You need to recommend solutions for the company.
What should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used
once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Explanation:
Reference: https://docs.microsoft.com/en-us/power-automate/getting-started
https://docs.microsoft.com/en-us/powerapps/maker/common-data-service/data-platform-create-business-
rule#:~:text=Business%20rules%20provide%20a%20simple,changing%20and%
20commonly%20used%20rules.&text=To%20define%20a%20business%20rule,a%20model%2Ddriven%20app%20form.