Questions for the MB-910 were updated on : Sep 01 ,2024
Which two components are included in Dynamics 365 Marketing? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A D
Explanation:
Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/overview
DRAG DROP
A company uses Dynamics 365 Marketing.
Marketing team members must be able to group related customers for campaigns, market research, and surveys.
What should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be
used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Explanation:
Box 1:
You cannot use marketing segments in a campaign.
Box 2:
You can only use one type of marketing list (a subscription list) for customer journeys. You can use any type of marketing
segment for customer journeys.
Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/segments-vs-lists
HOTSPOT
A company plans to implement Dynamics 365 Marketing.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Explanation:
Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/segmentation-lists-subscriptions
HOTSPOT
A company has implemented Dynamics 365 Marketing.
You need to implement apps to meet the companys business requirements.
Which app should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Explanation:
Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/overview https://docs.microsoft.com/en-
gb/dynamics365/marketing/linkedin-lead-gen-integration
A company integrates LinkedIn Campaign Manager with Dynamics 365 Marketing.
Which two actions can the company perform using out-of-the-box features? Each correct answer presents a complete
solution.
NOTE: Each correct selection is worth one point.
A C
Explanation:
Reference: https://seelogic.co.uk/technologies/dynamics-365/marketing-on-linkedin-with-dynamics-365-marketing/
HOTSPOT
A company plans to synchronize LinkedIn Campaign Manager with Dynamics 365 Marketing to determine who is looking at
their LinkedIn advertisements.
What happens during synchronization? To answer, select the appropriate option in the answer area.
Hot Area:
Explanation:
Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/linkedin-lead-gen-integration
HOTSPOT
Which features are available in Dynamics 365 Marketing?
For each of the following features, select Yes if the feature is available. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Explanation:
Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/create-marketing-email https://docs.microsoft.com/en-
gb/dynamics365/marketing/set-up-event-portal
A company organizes and runs conferences and other events. The company is considering using Dynamics 365 Marketing.
The company wants to ensure that they can implement key marketing features without requiring any customizations.
Which three capabilities does Dynamics 365 Marketing support using out-of-the-box functionality? Each correct answer
presents part of the solution.
NOTE: Each correct selection is worth one point.
A D E
Explanation:
Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/manage-event-sponsorships
https://docs.microsoft.com/en-gb/dynamics365/marketing/event-management https://docs.microsoft.com/en-
gb/dynamics365/marketing/event-management
HOTSPOT
A company plans to implement Dynamics 365 Customer Voice.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Explanation:
Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/customer-voice
A company uses Dynamics 365 Marketing. The company uses a third-party app to send email surveys to prospects to better
understand their business needs.
There is currently no link to prospect records and users report that the survey management process is manual and is difficult
to manage.
You need to automate the survey process and streamline collection and analysis of responses.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A B
Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/marketing/customer-voice
Topic 2, Describe Dynamics 365 Sales
A company is working with a potential customer on a multi-year contract. The customer decides to delay their decision to
commit to the contract.
You want to find other colleagues who have interacted with the potential customer to discuss strategies.
Which app should you recommend?
D
Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/ai/sales/relationship-analytics#analyze-the-health-and-activity-
history-of-a-customer-or-opportunity
A company uses Dynamics 365 Sales.
You need to create a forecast in Dynamics 365 Sales so that the sales director will be able to predict upcoming sales
revenue.
Which standard record type is used to create the forecast?
D
Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/configure-forecast
Your company uses Dynamics 365 Sales.
You need to prepare and send a quote to a customer.
What are two possible ways to achieve the goal?
NOTE: Each correct selection is worth one point.
B C
Explanation:
Reference: https://www.crmsoftwareblog.com/2019/09/creating-pdf-quotes-in-dynamics-365/
HOTSPOT
A company plans to implement Dynamics 365 Sales to manage sales pipelines.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/sales-professional/customize-business-process-flows
DRAG DROP
Match each product to its feature.
Instructions: To answer, drag the appropriate product from the column on the left to its feature on the right. Each product
may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.
Select and Place:
Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/sales-professional/create-invoices https://docs.microsoft.com/en-
us/dynamics365/ai/sales/relationship-analytics#analyze-the-health-and-activity-history-of-a-customer-or-opportunity